Terms & Conditions

All of the terms listed on this page apply to vendors.  Vendors have a few additional terms they need to know and follow.

*Effective 2/1/2022 – all vendors must restrict selling to the United States.  Vendors can be located outside of the United States but must sell only inside the United States until further notice.  All vendors must submit proof of identity before the vendor account is approved for listing items.  The owners/admins reserve the right to refuse selling to anyone and any item (but we’ll do what we can to work with you and help you list approved items).

For all vendors (sellers), please note the following additional terms:

1. You can only list items that you have the right to sell (no stolen goods, no counterfeit, no intellectual property violations).

2. Selling on this platform is restricted to the categories listed.  If a category is not listed, you can reach out through Seller Support in the training section, or reach out through the Contact page to request the addition of a category (approval of all categories is at the discretion of the owners).

     a. Regardless of the category, you cannot sell any items from the restricted categories & items list.

Restricted Categories & Items (some of these are restricted by Paypal, one of our payment processors – some are restricted because we do not want them on the marketplace):

• items that violate any law, statute, ordinance or regulation.
• items that relate to transactions involving: (a) narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety, (b) drug paraphernalia, (c) cigarettes, (d) items that encourage, promote, facilitate or instruct others to engage in illegal activity, (e) stolen goods including digital and virtual goods, (f) the promotion of hate, violence, racial or other forms of intolerance that is discriminatory or the financial exploitation of a crime, (g) items that are considered considered obscene, (h) items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction, (i) certain sexually oriented materials or services, (j) ammunition, firearms, or certain firearm parts of accessories, or (k) certain weapons or knives regulated under applicable law. 
• items that relate to transactions that (a) show the personal information of third parties in violation of applicable law, (b) support pyramid or ponzi schemes, matrix programs, other “get rich quick” schemes or certain multi-level marketing programs, (c) are associated with purchases of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card, (d) are for the sale of certain items before the seller has control or possession of the item, (e) are by payment processors to collect payments on behalf of merchants, (f) are associated with the sale of traveler’s checks or money orders, (g) involve currency exchanges or check cashing businesses, (h) involve certain credit repair, debt settlement services, credit transactions or insurance activities, or (i) involve offering or receiving payments for the purpose of bribery or corruption.
• items that involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent.
• relate to transactions involving any activity that requires pre-approval without having obtained said approval.
• Transportation items: airlines and scheduled or non-scheduled charters/jets/air taxi operators.
• Charities/non-profit: Collecting donations as a charity or non-profit organization must first go through admin approval.
•  High value items: items over $200 require approval and are subject to additional documentation.  All items are subject to admin approval and the owners can choose not to permit select items on the platform for no reason at all.
• Payment facilitator: providing payment services which would fall under the definition of a money service business or an electronic money institution.  Services would also include the sale of stored value cards and escrow services.
• Investments: Buying, selling, or brokering stocks, bonds, securities, options, figures, commodities, contracts for difference/forex, mutual funds or an investment interest in any entity or property.
• Gambling, Gaming, Prize Draws and Contests: activities involving gambling, gaming and/or any other activity with an entry fee and a prize, including, but not limited to property/real estate prizes, casino games, sports betting, horse or greyhound racing, fantasy sports, lottery tickets, other ventures that facilitate gambling, games of skill (whether or not legally defined as gambling) and sweepstakes, if the operator and customers are located exclusively in jurisdictions where such activities are permitted by law.
• Cryptocurrency: Any digital representation of value that can be digitally traded, transferred, or used for payment, including, but not limited to, crypto currencies, virtual in-game currencies, or non-fungible tokens.
• Prescription items: the sale of any product(s) requiring a prescription or prescription dispensing services.
• Telemedicine services: Providing medical services and consultations in a remote fashion.
• Mature audience content: any adult content delivered digitally including video on demand (VOD) and webcam activities.  Adult DVDs, magazines, and other adult themed products or services (and the owners of Merchlet have the option to deem content as “mature” even if the vendor does not).
• Online Dating: any dating services that enable individuals to find and introduce themselves to new people with the goal of developing a personal or romantic relationship.
• Live Streaming/Broadcasting: Any activities in which people transmit video, voice or text content in a live environment with the potential of user interaction.
• File-sharing: providing file sharing services including cyberlockers and similar remote digital file sharing services where uploaded content is accessible to the public or the service pays uploaders for content.
• Alcohol: selling alcoholic beverages.
• Tobacco: non-cigarette tobacco products, e-cigarettes, cigars
• Medical Items or services: all items classified as medical devices, and all services or treatment provided by a person or organization holding itself out as a provider of health-care services, including, but not limited to, all health-care services for which government licensure is required in the provider’s jurisdiction or in the jurisdiction where services are being provided.  This category includes “Medical Tourism” involving medical services to be provided to a patient outside of that patient’s home country. 
• Weapons: No weapons on this marketplace at all, for any reason.
• Affiliate products: do not list any affiliate products on the marketplace.  If you are a vendor of a product and would like the Merchlet owners to list an affiliate link to your product – just reach out to support.  The only affiliate products permitted on the site are listed by the Merchlet LLC owners.
• Dropshipping: If you do not physically provide the product (or own the rights for digital products), you cannot sell on this marketplace without approval.  At this time, the only way to get approved as a dropshipper is if you purchased the Kibo Eclipse through our affiliate link.

• Electronics: generally, if it plugs in or needs a battery, it’s electronic.  Some items may fall into another category, and admin/owners reserve the right to refuse any item.
• Computers, Phones, and related technology:  the Merchlet marketplace is not open for computers, phones (including cell phones), and other related technology at this time.
• Undergarments & swimwear: As long as you use tasteful pictures, normal items (such as those through the Printful integration) are permitted.  Items such as lingerie are considered “mature” items.
• Vintage/antique: This is an approval category only.  All items are subject to denial of listing, including vintage/antique items.

3. Sales Tax: Since the Merchlet Marketplace is new, we are unable to collect tax on your behalf.  You are responsible for collecting tax in the jurisdiction you have nexus (if you have questions about taxes, please consult an accountant or attorney – we recommend this prepaid legal service).  Once we have the ability to collect sales tax in a jurisdiction, we will notify all vendors and implement collection on the marketplace. *If you have nexus and need to collect sales tax, please contact us and we will add your jurisdiction to the tax options.

4. Vendor Subscriptions: Merchlet offers a variety of subscriptions for accessing different selling features of the marketplace.  If your subscription lapses, your account is suspended.  You can choose a new subscription to reactivate your account.  We will hold your account information for up to 60 days.  We may keep your account information longer, but we reserve the right to delete inactive accounts after 60 days.  Subscriptions are not pro-rated – if your account is shut down for any reason, we reserve the right to refuse a refund.  Free accounts will not receive any compensation if accounts are shut down.

5. Integrations/Connections: we use a 3rd party source for integrations & connections.  You agree to abide by each of the integrated platforms terms independently.  We are not responsible for ensuring your account will adequately connect to any other platform.  Integrations planned may not happen, so please make decisions based on current availability of platforms.  We provide details of integrations in the training site for Merchlet.

6. Vendor payment – vendors will receive payment for sales once a week, after a week of holding funds.  This helps ensure customers receive their products.  Holds may be removed and payments increased more frequently at the discretion of the owners/admins.

     6a. Vendors can select payment by Paypal or Bank Transfer.  If the vendor selects Paypal, the vendor is responsible for any fees incurred.  All payments are made as business transactions (not friend to friend, or any other personal or non-business transaction).  

When will we shut down an account?

•  All accounts require verification with a valid ID.  If you do not provide verification within 14 days of applying for an account, we reserve the right to close the account.  We attempt to approve all verified accounts within 2 business days.
• Intellectual property violations: We will work with all sellers to ensure that they do not violate intellectual property rights.  If accounts continually submit products that violate intellectual property, we reserve the right to shut down the account (you’ll know your account is subject to shut down because we’ll let you know in advance).  We do not work on a “strike” system and will not punish you for questionable listings.  *We still reserve the right to not permit listings that fall into “questionable” intellectual property rights.
• Violating listing restrictions – we will work with sellers as much as possible, but if a seller blatantly ignores the listing restrictions and does not take corrective actions, we reserve the right to shut down the account.
• Excessive refunds or complaints from customers may cause Merchlet to shut down an account.  
• Any actions that cause a risk to the payment processing for Merchlet will result in an account shut down and that person will not be permitted to sell on Merchlet.